Roles and Responsibilities For: Business Head- Steel Detailing Services
Position: Business Head-Steel Detailing Services
Reporting To: CEO
Reported By: Delivery Head, Team Leaders, Checker, Modeler & Detailer
Supported By: Sales& Marketing, HR, F&A
Roles:
· Be overall responsible for growth & profitability of the Steel Detailing Services of Vegazva
· Provide leadership & guidance to Delivery head -Steel Detailing
· Maintain excellent relationship with the existing clients at senior level.
· Work with direct reportees & marketing team to:
· Prepare a "Go to market plan”
· Execute the "Go to market plan” with the objectives of achieving the targeted new
· Client acquisition targets.
· Explore & decide about any new client segment or new geographies where Steel
· Detailing business should make efforts.
· Facilitate the budgeting process and approval thereof.
· Build, Train, Support the organization for Steel Detailing services to achieve the budget.
· Manage cost and margins through purchase and sales related decisions including but not limited to acquisition cost and selling prices.
RESPONSIBILITIES:
· Achievement of budgets/quarterly/monthly.
· Hiring & firing decisions/recommendations in line with delegation of power for Steel Detailing team.
Maintaining following KPIs:
· Client related KPIs
a) CSAT 90%
b) Retention- No client is lost in 2019
c) Quality- Quality related issues- not more than 1 client/year
d) Delivery- TAT to be agreed
· Productivity
a) Sale per person
b) Salary cost of team as a percentage of revenue
· Bottom Line
a) For overall department
b) Minimum for any single transaction
· Employee retention related KPI
a) Employee retention – Attrition 20% per year.
b) Developing a number 2 person in the team.
ROLES:
· Preparing models on Advance Steel.
· Assist in the development of structural drawings, layouts, details of the assigned project.
· Work with the team members for resolving any issue related to the fabrication of the structure/project in hand.
· Deliver the desired model within the given timeline.
Responsibilities:
· Visualize and infer from the drawings provided to create models and layouts.
· Follow the standards as defined by AISC.
· Coordinate and inspect the work of the detailer.
· Follow the procedures and instructions according to design specifications provided by the client.